Page 370 - LAPORAN TAHUNAN HOSPITAL SULTANAH AMINAH 2022

LAPORAN AKTIVITI JAWATANKUASA NATIONAL INDICATOR APPROACH (NIA) & KEY PERFORMANCE INDEX (KPI)

1.0 NATIONAL INDICATOR APPROACH (NIA)
1.1 Pencapaian NIA Sepanjang Tahun 2022

Bil. Indikator Unit Standard Jan-Jun Julai-Dec
2022 2022

1. The timeliness of urgent tests Patologi Kimia ≥ 80% 94.57% 84.71%
requested from Emergency Dept.
2. External quality assurance (EQA) Hematologi ≥ 80% 100.00% 100.00%
performance in Full blood count
(FBC)
3. Accuracy of AFB smears Mikrobiologi ≥ 80% 100.00% 100.00%
examination in EQA programme

4. Laboratory timeliness for reporting AnatomiPatologi ≥ 80% 90.71% 91.46%
of urgent small biopsies

Secara rumusan pencapaian untuk tahun 2022, semua indikator NIA melebihi daripada pencapaian standard yang
ditetapkan

2.0 Key Performance Index (KPI)
2.1 Pencapaian KPI sepanjang2022

Bil. Indikator Unit Standard Jan-Jun Julai-Dec
2022 2022

1. Percentage of laboratory turnaround Patologi Kimia ≥ 90% 96.45% 93.10%
time (LTAT) for urgent (STAT) Full
Blood Count (FBC) within (≤) 45
minutes
2. Notification of neonatal total bilirubin Hematologi ≥ 95% 97.70% 99.30%
results > 300umol/L wiyhin 30
minutes after results verification
3. Accuracy of the External Quality Mikrobiologi ≥ 90% NA 100.00%
Assurance (EQA) Programme for (Yearly)
Anatomic Pathology (General Module)
4. Accuracy of the External Quality Anatomi ≥ 90% 100.00% 96.67%
Assurance (EQA) Programme for Patologi
Blood Parasites (Malaria) Programme

Secara rumusan pencapaian untuk tahun 2022, semua indikator NIA melebihi daripada pencapaian standard yang
ditetapkan

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