1. Introduction
The Pain-Free Programme (PFP) is a clinical audit that has two main objectives: Pain as the 5th Vital Sign (P5VS) and Pain-Free Hospital (PFH). The program focuses on providing effective pain management to all patients, ensuring that their healthcare journey in the hospital is as pain-free as possible. This is essential to ensure that patients are satisfied with their treatment and feel comfortable while receiving it.
For more information about Pain Free Policy, Guideline and Educational Material click here moh.gov.my

POLICY STATEMENT ON PAIN-FREE PROGRAM
i. Pain is one of the Vital Signs.
ii. Pain is assessed in all patients.
iii. Standardized pain assessment tools must be applied consistently.
iv. Healthcare providers should listen and respond promptly to patient’s reports of
pain and manage pain appropriately.
v. Healthcare facility staff should be continually educated and aware of
pain assessment and management.
PATIENT CHARTER (PIAGAM PELANGGAN)
This healthcare facility will endeavour to provide you with a pain-free experience. We pledge to treat pain from all conditions, including acute medical conditions, surgery, trauma, cancer, and labor. Your pain will be given prompt attention and managed within one hour. All patients with pain will be assessed and treated by trained professionals; we aim to achieve a pain score of less than 4 for those with acute pain conditions. Pain control will be individually tailored using appropriate medications as well as non-pharmacological methods including traditional and complementary medicine. Our healthcare professionals will monitor your pain score and care for your comfort throughout your healthcare facility's stay.
Fasiliti kesihatan ini akan memastikan anda bebas daripada kesakitan. Kami berjanji akan merawat semua keadaan kesakitan termasuk yang berpunca dari penyakit akut perubatan, pembedahan, trauma, kanser dan sakit bersalin. Kesakitan anda akan diberi perhatian segera dan dirawat dalam masa satu jam. Semua pesakit yang mengalami kesakitan akan dinilai dan dirawat oleh kakitangan profesional terlatih; bagi kesakitan akut, matlamat kami adalah untuk mencapai tahap kesakitan kurang daripada 4. Pengurusan kesakitan akan diberi secara individu dengan menggunakan kaedah pemberian ubat dan bukan ubat, termasuk perubatan tradisional dan komplementari. Warga profesional kesihatan akan sentiasa memantau tahap kesakitan dan keselesaan anda semasa berada di fasiliti-fasiliti kesihatan







